410-662-6383   info@instock901.com

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Welcome to our online store!

Shipping & Returns

  • Domestic and International Shipping

    • inStock901.com ships via FedEx, UPS and USPS. Larger shipments will be sent via a LTL freight carrier.
    • In most cases if you order before 3pm eastern time, item(s) will ship the same day.
    • Items normally take 1-2 days to process and ship depending on the quantity ordered.
    • If you need a product to ship out ASAP, please contact one of our sales reps directly to expedite processing - Contact Us
    • All of our products are professionally packed prior to being shipped to your location.
  • Returns / Warranty Claims / Defective Parts

    30 days unconditional, hassle-free money back guarantee for any reason. Please → CLICK HERE ← to initiate your Warranty Claim and receive your RMA Number. Feel free to call us at 410-662-6383

    • Every item we sell is backed by a 30-day warranty from the original order date. This warranty protects you from dead-on-arrival (DOA) and defective parts. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date.
    • In the event an item is sold without shipping charge (free shipping), inStock901.com will refund the amount of sale only. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
    • Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
    • For security and tracking purposes, all of our products have tamper evident labels and UV markings to protect our customers from fraud and facilitate quality control. Your Warranty Claim will be visually inspected for those identifying markings. If a marking is not present on the product, the claim will be denied and you will be notified. Please do not tamper with and/or alter any item and its labels. If your Warranty Claim is accepted, we will send you a replacement product. If we do not have a compatible replacement product in-stock, we will issue a store credit or a refund.
    • All returns must be in Original Condition, no physical damage (exclude damages sustained during transportation) including all accessories, manuals, power cords, etc. All returns with missing part(s) (including, but not limited to, accessories, manuals, power cords, original manufacturer packing materials and retail packaging) will not be processed until the part is received. Refund will be issued after our warehouse receives, inspects, and processes your return. inStock901.com will refund back to your original method of payment.
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